Read Our Reviews from Top Rated Dealer In Norwalk, OH
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May 30, 2023, Kelley G.
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I always went to Mr. Tire but my dad recommended this place and they did my breaks for $250 cheaper, which is awesome. AND they washed my truck lol I didn't even recognize it when they pulled it around. They were super nice too. Will return for sure.
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Feb 5, 2023, Anthony E.
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no matter what you read in any of the comments the good people at smileys will go above and beyond what I've seen 99% of all other dealerships do to try to make things fair or right. exactly none of the vehicles that they sell there are brand new so there's going to be some problems with things you're buying a used vehicle but they run it through the shop and try to make it right before they even show it to you then if there is a problem they'll let you know the best way they can we're all human we all make mistakes but again from Jim to Chaz to Jeff to Travis to anybody else there they go out of their way to help make things right. they didn't Ohio independent Automobile Dealers Association dealership of the year for every dealership in Ohio because they don't help people or treat people fairly or try to make things right. so if you want to hassle-free fun simple way to buy a car go see the guys that smileys they really do make car buying simple and treat you like they want to be treated and that's all you can ask from somebody
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Jan 23, 2023, Cindy C.
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They were so courteous, efficient, and went out of their way to accommodate my needs, fixed the problem. Dropped me off. Brought my car back to me.
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Jan 11, 2023, Jenny S.
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Very friendly people
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Jan 10, 2023, Tommy H.
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Miguel vazquez was my sale's person,I got a Kia Sportage, Miguel was very courteous,and helped me get what I wanted,thank Miguel, Tommy Huffman
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Jan 10, 2023, Tommy H.
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My experience at smiley's was excellent,Miguel vazquez was right there to greet us and was very courteous, great conversation,thanks Miguel, Tommy Huffman.
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Jan 9, 2023, Trey H.
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Dealt with Miguel Vazquez, and he did a great job! Would definitely recommend anyone to smiley automotive and to Miguel
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Jan 5, 2023, Maleah K.
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Travis and the team were great to work with and got me in the exact car I wanted! Great experience!
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Jan 5, 2023, Maleah K.
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Smiley Auto and Travis got me in the exact vehicle I wanted and made the process so easy! Couldn’t have asked for a better experience and a great deal on my new car!
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Dec 30, 2022, Drake N.
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Smiley Auto did a great job helping me find and buy a new car. They were very professional throughout the whole process and helped me get my new car as fast as possible while also making sure it was the right fit for me. Jim, Larry, and Miguel were very professional and friendly when welcoming me into the Smiley Automotive family. Thanks for all the help!
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Dec 28, 2022, Summerlee B.
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I absolutely love my 2020 Chevrolet equinox, my sales representative was Miguel, he was very polite, patient, and made sure that I understood everything before continuing, I had a lease, they were able to get me out of my lease and into a vehicle that is now mine, my experience at Smiley Automotive was a very welcoming establishment (:
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Dec 28, 2022, Drake
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Smiley Auto did a great job helping me find and buy a new car. They were very professional throughout the whole process and helped me get my new car as fast as possible while also making sure it was the right fit for me. Jim, Larry, and Miguel were very professional and friendly when welcoming me into the Smiley Automotive family. Thanks for all the help!
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Nov 19, 2022, Jonathan J.
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Mr Ralph Carico you have given me a great feeling of ecstasy upon the outburst in my crypto investment account. I don't know how you do it but you are amazing at it and I will keep recommending you to beginners in trading and to those who have been 1oosing due to the recent down in the crypto market .Don’t miss out on this opportunity for more info contact Ralph Carico
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Nov 10, 2022, Jarett B.
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Small town business with small town customer service! They always go out of their way to ensure their customers are taken care of. The only place I will take my truck to for repairs. We bought all of our vehicles at Smiley’s!
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Nov 8, 2022, Caitlin R.
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I bought my first car a couple of months ago from Smiley and couldn’t have been happier with my experience. Travis and everyone else I met was super helpful and attentive during the process!
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Nov 7, 2022, Chelsey S.
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Bought my First Car from Smiley Automotive. Best Car Dealership in town! You can feel the smile through the phone when you call, sales team works hard to find you exactly what you need. Finance department won’t stop until they get you financed they always go the extra mile! Even if they don’t have what your looking for on the lot they can locate it and bring it in for you. Service department is timely and efficient! Can’t ask for more! They always give you excellent Customer Service with a Smile!!!
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Nov 4, 2022, Gwinna U.
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Smiley automotive is the place to go if you are looking to buy a vehicle. They are the kindest and most helpful establishment I have ever been to. I have bought all my vehicles from them and I have never had any problems and if I did they would for sure fix it.
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Nov 4, 2022, Connor R.
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Bought a 2019 GMC terrain at an incredible price, very down to earth and reasonable. Willing to work with anyone and try as hard as they can to get them into a car they will love.
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Nov 4, 2022, Justin F.
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I have never worked for a company that is willing to work with me and my frustrating schedule. They truly mean it when they say you are apart of the family. I enjoy working here so much that I get there extremely early to get set up for the day. The sales team I work with are amazing I would never want to trade them for anything. The sales team managers are very family oriented and they due encourage a work home life balance. I never belive companys when they say that but Smiley Automotive has proved me wrong! I am so greatful they took me with no car sales experience and are wiling to give me a shot and train me! The mechanic team is also one of a kind. I always annoy them with what I want to do to upgrade my truck. They acually tell me good brands of equipment and tell me what they prefer to put on their own vehicals. All of them are so outgoing and truthful that I can't wait to see the magic they can pull on getting my truck the way I can picture it in my head. Thank you Smiley Automotive for everything you do to make sure all of your employees are happy and excited to get to work!! Can't wait to see where my careers future goes with you guys!!!
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Nov 4, 2022, Cindy A.
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Love my family at Smiley Automotive service is awesome and sales people are the best — wouldn’t buy anywhere else thank you Smiley Automotive for all you’ve done for me and my family thru all the years😍😍😍😍You too Mr.Neuberger😍😍
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Nov 4, 2022, Don J.
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I first purchased my car 2 years ago and recently bought a motorcyle from them as well, and ive been nothing but satisfied with their sales and service department. Super friendly, very informative and always checking in and making sure I've been pleased with my purchases. I do all my regular maintance with them and they are always fair and have taken care of many little things without even billing me for their service! Amazing place and anytime I get a chance I recommend someone check for a car there first! I will be a returning customer I'm certain of that!
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Nov 3, 2022, Betsy
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I highly recommend Smiley Automotive, they are a wonderful dealership from purchasing of cars to their outstanding service department. Their team is second to none. We have always purchased quality vehicles and they have always provided amazing service!
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Oct 28, 2022, Jen N.
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Smiley Automotive put 4 new tires on my Jeep today. When I picked up my car, not only were there for new tires, but it was also clean and shining bright! They went above and beyond to wash my car. Everyone at the dealership was so nice and willing to work with me. I will be back!
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Oct 20, 2022, Kerry D.
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This dealership was great. They are very patient and not pushy. They allowed us to take our time to look at several cars until we found what we were looking for, and then helped us through the process to ensure we got the best financing. They have quality vehicles.
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Oct 11, 2022, Noah H.
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Traded in the first car I got here back in 2017 for a Jeep! Definitely happy with it and everyone here is super helpful! If you're looking for a new car or 4x4 for the winter, I definitely recommend coming here. Excellent service department too. I've been coming to Smiley for years and will continue to for years to come!
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Oct 10, 2022, Noah H.
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Smiley is the best used car dealership around! Outstanding service department too. I highly recommend for anytime car buyers and any services your car will need.
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Aug 27, 2022, Antoinette C.
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Bought a vehicle for our daughter. Have had it in to look at twice & they took care of it. Would highly recommend them for a used vehicle. Great customer service.
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Aug 23, 2022, Louie B.
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super friendly. no strings attached. didn't try to sell me. let me make my own choices. prompt. simple. satisfied. thanks guys
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Jul 3, 2022, Candy C.
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Great service and price
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Jun 13, 2022, Amy K.
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Justin Neuberger and the Smiley team are wonderful!!! They really go above and beyond! Thanks!
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